Frequently Asked Questions

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See office and phone hours here.

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Insurance policies vary. We cannot guarantee coverage or benefits for your insurance plan. Please check your coverage and eligibility prior to receiving a service at CHI Health Care or request assistance from our billing department.

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Carefirst, Aetna, United Health care, Cigna, Medicare, United Health care Community Plan, Johns Hopkins, Optum, Adventist Health, Anthem. Plan participation varies by provider. Please check with the receptionist to verify whether your CHI Health Care provider participates with your insurance plan. And check-back here often: we are continually working to expand our insurance coverage options.

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There will be a $50.00 charge to your account for all missed appointments and appointments that are not cancelled with at least 24 hours notice.

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Integrative Primary Care – is healing-oriented medicine that takes account of the whole person (body, mind, and spirit), including all aspects of lifestyle. It emphasizes the therapeutic relationship and makes use of all appropriate therapies, both conventional and alternative

PCMH – Patient Centered Medical Home. Care is coordinated with a team of health care providers care – from doctors and nurses to wellness coaches, mental health specialists, and beyond. The team works together to anticipate the patient’s needs, communicate their findings with each other, and make sure no aspect of the patient’s health slips through the cracks. This model improves the quality of health care and decreases costs.

Team-Based Care – This approach is highly collaborative and requires excellent communication skills on the part of all the health care team members. A patient at CHI Health Care has the benefit of a team of providers working together to optimize their care.

Whole Person Approach to Health – This approach emphasizes healing of the ‘whole’ person – mind, body, and spirit – in the context of our relationships and social environment.

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